Introduction
This Privacy Policy applies to the use of all MyEd service.
MyEd Limited (referred to as ‘MyEd’, ‘we’, ‘us’ or ‘our’ in this privacy policy) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we use and look after personal data which you provide to us, either when visiting our website [https://myed.com/] (our ‘Site’) or when you use our education search platform (‘MyEd Search’). This privacy policy also tells you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Alternatively, you can download a pdf version of the policy here: [LINK].
1. IMPORTANT INFORMATION: WHO WE ARE & WHO YOU ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED?
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
This privacy policy aims to give you information on how MyEd collects and processes your personal data in connection with your use of our services, including any data you provide when you submit your details via our contact page, register with us, sign up to our newsletter, submit an enquiry, complete a review or participate in any market research we may carry out.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other policies and privacy policies and is not intended to override them.
MyEd is the controller and responsible for the personal data that you submit when using one or more of our services. Nurseries and educational institutions (third parties) are responsible for the data on yourself and your children that you submit to them by using MyEd services
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy, who may be contacted via the details set out below.
If you have any questions about this privacy policy, our privacy practices or if you wish to exercise your legal rights, please contact the data privacy manager using the details below.
Full name of legal entity: MyEd Limited (UK company no. 06977120)
Email address: [info@myed.com]
Postal address: Unit 6 Queens Yard, White Post Lane, London, E9 5EN, United Kingdom.
Data Protection Registration: Z2877562
You have the right to make a complaint at any time to the Information Commissioner's Office (‘ICO’), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
By submitting any personal data to us, you represent and confirm that you are either an adult or a child aged 13 years or older. Where you submit any personal data relating to any child, you confirm that you are the parent of guardian of that child, that you have the legal right and authority to submit that information and, in the case of children over the age of 13 years, that you have obtained the consent of the child or children concerned before providing us with the said information.
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current, so please keep us informed if your personal data changes during your relationship with us.
This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every third-party website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will be anonymised and will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
Save for any information you provide in the context of the above listed Special Data (which may include details of religious or philosophical beliefs, used only for the purposes of MyEd Search), we do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where you have an account with us, you can access and view your personal data via your account profile page(s).
Where we need to collect personal data by law, or under the terms of a contract we have with you (including our provision of services to you), and you fail to provide that data when requested, we may not be able to perform the services or the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel or suspend the service, but we will notify you if this is the case.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting the data privacy manager using the contact details set out in section 1 above.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of our provision of services to you, or your use of our Site or MyEd Search.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. For more information about the cookies we use, please see [Cookie Policy].
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the third parties set out below for the purposes set out in the table in section 4 above.
External Third Parties
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the UK.
MyEd does not take any responsibility for safeguarding pupils, parents, carers or teachers when they use MyEd Open School service for online and blended learning. Safeguarding users of this service is the responsibility of schools that subscribe to MyEd Open School.
We use security industry best practices to protect personal information, including using encryption and other security safeguards to protect personal information. We design products with security and privacy in mind from day one.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the above rights, please contact the data privacy manager using the contact details set out in section 1 above.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Published on 24 February 2022
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Chief Executive Officer
Upkar has a blend of creative, strategic and analytical skills. He has a background in enterprise development and many years' experience of senior management of higher education and of establishing schools in the UK and aiding the development of universities in Africa.
He is passionate about the strategic direction and positioning of MyEd to become a force for transforming all levels of education. Away from MyEd, Upkar devotes his time to his three young grandchildren and to his charitable work. He is a keen cook and enjoys hosting dinner parties for family and friends.
Director of Service Design and Transformation
Harmil has a background in marketing and management in the higher education and digital technology sectors. Harmil leads on the transformation and design of education services by using open and user-generated data. He works closely with our key strategic partners to jointly develop, test and launch new digital and personalised solutions to benefit society.
As a father of two children in primary school, Harmil brings first-hand knowledge of the challenges parents face in making informed decisions about their children’s education journeys. Harmil has a passion for personal development, motivation and holistic living. He enjoys long walks and all activities that he can get his kids involved in, especially tree climbing, arts and crafts.
Director of Creative Digital Engagement
With a background in visual communications, art direction and social media engagement, Eamon leads the creative strategy and development at MyEd. Eamon manages MyEd’s technical and creative teams to build our unique and disruptive personalised education services.
Eamon can often be found in the gym or on his motorcycle when away from work. A keen photographer and new technology enthusiast, he is also a foodie who loves to eat.
We want to empower and inspire learners and educators.
Humanity is speeding into the Fourth Industrial Revolution and the Experience Age driven by artificial intelligence; automation; ubiquitous, mobile supercomputing; intelligent robots; and genetic editing.Education is at the heart of preparing present and future generations to thrive in a changing world. An education system designed for an industrial economy that is now being automated requires transformation. Transformation away from rigid timetabled and classroom-based learning to a blend of online and personal contact that actively applies knowledge to collaborative problem solving – the experience.
We are committed to transforming learning experiences so that everyone thrives in a changing world.
Our long-term goal is to facilitate all young learners to be able to quickly and easily gain access to educational opportunities that are compatible with their needs, preferences and aspirations.
We strive to build tools and services to help learners to find the best places for them to learn, work and play and to give them access to bespoke online learning technology and resources to realise their ambitions and fulfil their potential at no, or minimum cost to them.
Research & Business Development
Working across the arts, higher education and healthcare sectors, Joy’s varied career has taken in most aspects of marketing and communications, new systems integration, project management and programme development. Working closely with the directors, Joy’s role encompasses market research, business development and communications.
A New York native, Joy spends most of her spare time with her husband and three young children, occasionally finding time to sing with Birmingham-based choir Ex Cathedra, of which she is also a Board member and Trustee.
Technology Partner
Silver Touch Technologies (UK) Limited, London, is a technology solutions provider at the forefront of Digital Transformation & Emerging Technologies. Led by Rushiraj Yadav, MyEd’s dedicated technical team at STT offers a broad skillset for growing data-driven services, including AI and Machine Learning expertise. STT ensures that MyEd’s IT infrastructure, security and development work is compliant and scalable.
Creative Partner
Tofu Design is a digital design studio based in sunny Kuala Lumpur whose core desire is to help progressive companies move missions forward through thoughtful design. The design team led by Daphnie and Daniel partners closely with Eamon, supporting and delivering UI/UX design solutions to answer key user problems and requirements.
Product Specialist at CACI
Schools admissions adviser
Sue is a school admissions specialist with over 37 years’ experience in the public sector. As IT/Data and Fair Access Manager in the School Admissions team of Birmingham City Council, she was responsible for working with major suppliers of back-end Schools Information Management Systems, as well as the digitisation of admissions processes. In her current role as School Admissions Products Manager with CACI, Sue’s role is to identify the sector’s technology and innovation needs as it responds to the government’s desire for all schools to belong to Multi-Academy Trusts by 2025. Sue has extensive experience of school governance from both local authority and school perspectives.
Sue advises the team on the development of MyEd Search and MyEd OpenSchool and on their integration with LAs’ and schools’ information management systems.
Pro-Vice Chancellor Partnerships and Engagement, University of York
Strategic development and partnerships adviser
Kiran is the Pro-Vice-Chancellor for Partnerships and Engagement at the University of York and Director of the Centre for Women’s Enterprise, Leadership, Economy & Diversity. She is a specialist in the fields of leadership, enterprise development and diversity in small firms. Kiran is known nationally and internationally for her contributions to policy formation supporting the growth and development of small firms in general, and ethnic minority businesses, in particular. She was one of the principal commissioners on the West Midlands Leadership Commission, which introduced a new research and policy agenda on leadership diversity for the West Midlands combined authority.
Kiran contributes to the strategic development of MyEd and facilitates engagement with local, regional and national policy makers.
Managing Director of Mergers and Acquisitions, BDO UK LLP
Financial planning and funding adviser
Satvir is a multi-award-winning Managing Director at a global business advisory firm where he works with entrepreneurially-spirited and high-growth businesses, advising them on achieving strategic goals through mergers and acquisition activity. He has an influential industry role in the UK business services sector and has completed many high-profile UK and cross-border corporate transactions. With over 20 years’ large corporate experience, Satvir is now ranked in the top 100 most influential ethnic minority executive leaders by the EMpower 2020 list.
Satvir provides ongoing strategic support to the Board on the monetisation of MyEd.
Founder of Raja Sandhu Media Corp
Strategic brand and creative development adviser
The brains behind the MyEd branding, Raja is a globally-acclaimed brand designer renowned for his visionary creativity. He has over 20 years’ experience of designing highly engaging-branding for large corporates, such as Disney, Google, Nike, Fox and MuleSoft. His experience and creativity have helped to shape the foundations of MyEd and he continues to support the launch of our new services.
Raja provides ongoing advice on the development of MyEd’s sub-brands and marketing communications.
Data Specialist
Education data adviser
Andy Youell is the former Director of Data Policy and Governance at the Higher Education Statistics Agency (HESA). He is an experienced data professional who has been at the leading edge of data developments in the UK higher education sector for over 25 years.
Andy supports the development of the MyEd Data Engine database that drives all our services.
Lead DevOps and Infrastructure Consultant at ThoughtWorks
Strategic technology advisor
Coming soon.
Project Partner
Data Standardisation, data ecology and data innovation
The ODI was co-founded in 2012 by the inventor of the web, Sir Tim Berners-Lee and artificial intelligence expert, Sir Nigel Shadbolt to maximise the value of open data and to advocate the innovative use of open data to affect positive change across the globe.
MyEd has partnered the ODI in examining the impact of lockdown on primary school pupils and their families. The ODI is also a partner in the research and development of the MyEd Open School app, funded by Innovate UK (IUK) to help teachers deliver quality, structured home schooling.
Project Partner
Schools Admissions
In 2017, MyEd secured a place on Birmingham City Council’s Big Data Corridor programme, aimed at helping businesses in the Birmingham and Solihull area to develop data-driven products and services. Since then, MyEd has worked in collaboration with Birmingham City Council to research, develop, test and refine the ways in which local authorities collect and publish up-to-date essential school admissions information for parents.
We are data experts
Supported by The Open Data Institute (ODI), we’ve built an open, trustworthy data ecosystem, which combines user-generated content with open and crowd-sourced data.
We are innovators
We apply new thinking as well as new technologies to bring about social innovation, creating a more equitable educational landscape for pupils in the UK and beyond.
We are research-driven
Research at every stage of the design, development and testing process ensures our services meet your needs, whether you’re an educator, an admissions officer, a parent or a pupil.